Our Support Team
Support is an integral part of our services. We are promptly available for support via live chat, email, and telephone. With over 200 years of combined experience, we pride ourselves on being an industry leader in response time and customer support and satisfaction. Of course, we all started our customer service training at a very early age.
Hal
Baimei
Cassandra
Cindy
Juliet
Mustafa
Timely Support
Customer support is available via live chat, email or phone M-F from 8:00 a.m. – 5:00 p.m. Eastern Time (US). Whichever method you choose to contact us be assured our response will be prompt and courteous. In most instances, a team member will respond to your support request within minutes.
Advanced Technology
DaySchool is designed using some of the most secure and innovative programming tools currently available. With your permission and if necessary, we can remotely and securely access your system to diagnose and adjust any system set-up parameters based on your school’s unique network environment.
Clear Communication
The support team responds to your questions with concise, easy to understand feedback. We will listen to your support questions, clarify our understanding of the issue and then determine the most appropriate solution. Most questions are resolved in just a few minutes.
Give us a call. We are here to help.
If you are interested in finding out more about our products or services there are several ways to reach us. Click on the Chat bar located in the lower right section of your screen to start a live online chat with a team member or click on the Contact Us button to contact us via telephone or email. Whichever method you choose we will respond promptly.